Welcome to Lumenoid Studios! These terms and conditions govern your use of our website and any services we provide to you. By using our website and services, you agree to these terms and conditions in their entirety. If you do not agree to these terms and conditions, please do not use our website or services.

1. Our Services:
   Lumenoid Studios is a website and app development agency that offers a range of services, including UI/UX development, SEO, digital marketing, website development, and app development. Our services are provided "as is" and we make no guarantees or warranties regarding the quality, suitability, or reliability of our services. We reserve the right to modify or discontinue our services at any time without notice.

2. User Conduct:
   By using our website and services, you agree to abide by all applicable laws and regulations. You are solely responsible for your use of our website and services, and you must not use our website or services for any illegal or unauthorized purpose. You must not use our website or services to harass, threaten, or intimidate others, or to upload, post, or transmit any content that is obscene, offensive, or illegal.

3. Intellectual Property:
   All content on our website, including text, graphics, logos, images, and software, is the property of Lumenoid Studios or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or modify any content on our website without our prior written consent.

   In addition, our mascot Lumenia, which looks like a wizard owl, is also the intellectual property of Lumenoid Studios. Any use, reproduction, or modification of Lumenia without our prior written consent is strictly prohibited. This includes, but is not limited to, using Lumenia in any promotional materials or merchandise.

   If you wish to use Lumenia for any purpose, please contact us to request permission. We reserve the right to deny permission or request certain conditions be met before granting permission. Any unauthorized use of Lumenia will result in legal action.

4. Limitation of Liability:
   We make no warranties or representations of any kind regarding the accuracy, reliability, or completeness of any information on our website or services. We will not be liable for any damages arising from your use of our website or services, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

5. Indemnification:
   You agree to indemnify, defend, and hold Lumenoid Studios harmless from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to your use of our website or services, your breach of these terms and conditions, or your violation of any law or the rights of a third party.

6. Disclaimer:
   We make no warranties or representations of any kind regarding the accuracy, reliability, or completeness of any information on our website or services. We reserve the right to modify our website and services at any time without notice. We make no guarantee that our website or services will be error-free, uninterrupted, or free from viruses or other harmful components.

7. Termination:
   We reserve the right to terminate your access to our website and services at any time for any reason. Upon termination, you must immediately cease all use of our website and services.

8. Governing Law:
   These terms and conditions are governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts located in India.

9. Modifications:
   We reserve the right to modify these terms and conditions at any time without notice. By continuing to use our website and services after any modifications, you agree to the modified terms and conditions.

10. Pricing, Charges, Cancellation, and Renewals

    • The contract value for website/app/webapp projects is valid for one year only unless mentioned in the contracts. If the project gets delayed due to client-related reasons such as late data submission or approval, the project value will appreciate by 12.5%.
    • Cancellation of website/app/webapp projects is not permitted after 2 weeks of development. In case of cancellation prior to 2 weeks, a token amount of a minimum of Rs 2,000 up to Rs 5,000 will be charged depending upon the type of project. If any purchase was made on behalf of the client, the client is 100% liable to pay along with the token amount.
    • In case of cancellation, Lumenoid Studios reserves full control and copyright over the images/assets/contents curated or shared with the client.
    • In digital marketing/SEO, the client is required to pay in full in advance for a minimum of three months. While we strive to achieve the targets set by the client, we cannot guarantee results as it is dependent on various market-related variables such as news, geopolitics, policies, etc.
    • Any refunds due to cancellation either by us or by the client will be processed within 45 days.
    • In case of project renewal, the client will be notified of the renewal charges 30 days before the contract expiry date. Failure to renew the contract within the specified period will result in additional charges.
    • Lumenoid Studios reserves the right to change the pricing of its services at any time without prior notice to the client.
    • The client is solely responsible for any third-party costs incurred during the course of the project, such as hosting fees, domain registration fees, or any other service charges.
    • All the prices mentioned on our website or communicated to the client via email, quotation or contract are exclusive of applicable taxes. The client will be responsible for paying any taxes, duties or levies imposed on the services provided by Lumenoid Studios.