Terms & Conditions

Welcome to Lumenoid Studios.

These Terms & Conditions govern your use of the Lumenoid Studios website and the services, products, software, creative work, consulting, development, marketing, advertising, hosting, maintenance, and other services provided by Lumenoid Studios.

By accessing our website, requesting a quotation, approving a proposal, making a payment, commencing a project, or using any service provided by Lumenoid Studios, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with these Terms, please do not use our website or engage Lumenoid Studios for services.

1. About Lumenoid Studios

Lumenoid Studios is a digital technology, software, design, marketing, and creative services company providing services that may include, but are not limited to:

Website design and development
WordPress development
E-commerce development
Shopify development
Custom software development
Web applications and mobile applications
UI/UX design
Branding and graphic design
Search Engine Optimization (SEO)
Google Business Profile and local SEO services
Social media management and marketing
Digital advertising
Google Ads and Meta Ads
Content creation
Video production and editing
AI-assisted creative production
AI-generated images and videos
Automation and chatbot development
Plugin and integration development
Hosting and website maintenance
Technical consulting
Software-as-a-Service (SaaS) development
Custom CMS and platform development
Other technology, creative, marketing, and digital services agreed between Lumenoid Studios and the Client.

Specific services provided to a Client shall be determined by the applicable quotation, proposal, invoice, statement of work, service agreement, subscription plan, or written communication.

2. Acceptance of These Terms

By using this website or engaging Lumenoid Studios, you agree to be bound by these Terms & Conditions.

These Terms apply together with any quotation, proposal, invoice, scope of work, service agreement, project specification, subscription agreement, or other written commercial document issued or accepted by Lumenoid Studios.

Where a specific written agreement contains terms that conflict with these Terms, the specific written agreement shall prevail only to the extent of that conflict.

3. Quotations, Proposals and Scope of Work

3.1 All quotations and proposals issued by Lumenoid Studios are based on the requirements understood at the time of preparation.

3.2 Unless otherwise stated in writing, quotations are valid for the period specified in the quotation.

3.3 A quotation does not automatically include work, features, integrations, revisions, services, third-party licenses, hosting, plugins, APIs, subscriptions, content creation, or technical requirements that are not expressly mentioned.

3.4 Any requirement introduced after approval of the quotation may be treated as additional work.

3.5 Lumenoid Studios reserves the right to issue a revised quotation where the Client's requirements change materially.

3.6 Verbal discussions, informal messages, calls, or suggestions do not automatically modify the agreed scope unless confirmed by Lumenoid Studios in writing.

4. Project Commencement

4.1 A project may commence after Lumenoid Studios receives the applicable advance payment, confirmation, purchase order, written approval, or other agreed commencement requirement.

4.2 Lumenoid Studios may allocate designers, developers, marketers, editors, consultants, infrastructure, software, and other resources based on the Client's approval.

4.3 Once resources have been allocated and work has commenced, cancellation or suspension by the Client does not automatically eliminate payment obligations for work already performed or commitments already made.

5. Payment Terms

5.1 Unless otherwise agreed in writing, Lumenoid Studios may require an advance payment before commencing work.

5.2 A standard project may require 50% advance payment, with the remaining amount payable according to agreed milestones or before final delivery.

5.3 For certain projects, Lumenoid Studios may require:

Full advance payment;
Milestone-based payments;
Monthly subscription payments;
Retainer payments;
Payment before deployment;
Payment before delivery of source files;
Payment before transfer of ownership or credentials; or
Any other payment structure agreed in writing.

5.4 All applicable taxes, government charges, payment gateway charges, domain charges, hosting charges, licenses, subscriptions, advertising budgets, API charges, third-party software costs, and other external expenses may be payable separately unless expressly included in the quotation.

5.5 The Client is responsible for making payments within the agreed period.

5.6 Where an invoice becomes overdue, Lumenoid Studios may suspend work, services, access, support, maintenance, deployment, updates, or other obligations until outstanding amounts are paid.

5.7 Lumenoid Studios may charge reasonable late-payment, reactivation, administrative, infrastructure, or other applicable charges where such charges are communicated or agreed.

6. Payment Default and Service Suspension

6.1 If payment is delayed or not received within the agreed period, Lumenoid Studios may temporarily suspend the project or service.

6.2 During suspension, Lumenoid Studios shall not be required to continue development, marketing, maintenance, support, advertising management, hosting-related work, deployment, or other services.

6.3 Suspension of work does not cancel the Client's existing payment obligations.

6.4 Lumenoid Studios may also suspend access to certain services, dashboards, maintenance systems, development environments, or other project-related resources where reasonably necessary due to non-payment, subject to applicable law.

6.5 Any third-party costs incurred on behalf of the Client remain payable even if the project is suspended.

7. Project Delays and Client Responsibilities

The Client agrees to provide, where applicable:

Required content
Text
Images
Logos
Brand assets
Product information
Credentials
Hosting access
Domain access
Social media access
Advertising accounts
Google Business Profile access
API credentials
Approvals
Feedback
Technical information
Legal information
Other materials reasonably required to perform the service.

Delays caused by the Client may affect the project timeline.

Lumenoid Studios shall not be responsible for delays caused by failure to provide required materials, approvals, access, payments, information, or feedback.

8. Client Communication and Approvals

8.1 The Client should designate an authorized representative for project communication and approvals.

8.2 Lumenoid Studios may rely on approvals, instructions, content, specifications, and confirmations received from the Client or its authorized representative.

8.3 Once a design, page, feature, creative, campaign, content item, or other deliverable has been approved, subsequent changes may be treated as additional work.

8.4 Delays in providing feedback or approvals may affect delivery timelines.

9. Payment, Project Suspension and Re-Activation

9.1 Payment Obligation. All fees payable to Lumenoid Studios are due in accordance with the quotation, proposal, invoice, milestone schedule, subscription plan, or other commercial terms agreed with the Client.

9.2 Payment Default. If any payment becomes overdue, Lumenoid Studios may pause, suspend, restrict, or withhold further work, development, support, maintenance, deployment, access, updates, deliverables, source files, credentials, or other services.

9.3 Suspension Does Not Cancel Payment Obligations. Suspension of work due to delayed or non-payment does not cancel, reduce, waive, or otherwise extinguish amounts already earned or payable to Lumenoid Studios. The Client remains responsible for payment for work completed, resources committed, third-party costs incurred, and other non-cancellable commitments.

9.4 Inactive or Delayed Projects. If a project remains inactive, delayed, or suspended for an extended period due to non-payment, lack of Client feedback, lack of required content or materials, failure to provide access, delayed approvals, or any other reason attributable to the Client, Lumenoid Studios may place the project on inactive status.

9.5 Re-Activation of an Inactive Project. Where a project has remained inactive for an extended period, resuming work may require additional charges. Such charges may cover:

Re-familiarisation with the project
Reassessment of requirements
Restoration of development environments
Software or dependency updates
Changes in third-party platforms
Revised specifications
Infrastructure changes
Staff and resource allocation
Project management
Testing
Debugging
Security updates
Reconfiguration
Other work reasonably necessary to resume the project.

9.6 Projects Requiring Substantial Rework. If an inactive project has been delayed for a substantial period, Lumenoid Studios may determine that previously completed work, integrations, dependencies, designs, code, configurations, or technical approaches require modification, updating, or partial redevelopment before the project can safely or practically continue. In such circumstances, Lumenoid Studios may provide a revised quotation or reactivation estimate. The Client may be required to approve and pay applicable additional charges before work resumes.

9.7 Fresh Development May Be Required. Where technical, business, third-party, security, compatibility, platform, regulatory, infrastructure, or other material changes have occurred during the period of inactivity, Lumenoid Studios may determine that certain portions of the project need to be rebuilt, replaced, redesigned, reconfigured, or developed afresh. Such work may be treated as additional work unless expressly included in the original agreed scope.

9.8 No Guaranteed Preservation of Previous Project State. Lumenoid Studios will make reasonable efforts to preserve project files, development work, configurations, and related materials where commercially and technically practicable. However, Lumenoid Studios does not guarantee indefinite retention, availability, compatibility, or usability of all project materials, development environments, third-party services, licenses, plugins, APIs, hosting environments, or other dependencies after prolonged inactivity.

9.9 Revised Pricing After Extended Delay. Where a project is resumed after a prolonged period, Lumenoid Studios reserves the right to review and revise the applicable pricing, scope, timeline, technology requirements, third-party costs, and delivery conditions before recommencing work.

9.10 Final Delivery and Source Transfer. Unless otherwise agreed in writing, final deliverables, production deployment, source code, editable files, administrative credentials, or transfer of project ownership may be withheld until all outstanding invoices and applicable charges have been paid in full.

9.11 Commercial Protection. Lumenoid Studios operates on the principle that resources committed to a Client project have commercial value. Project delays, suspension, abandonment, non-payment, or prolonged inactivity shall not require Lumenoid Studios to absorb costs for work already performed, resources already allocated, third-party expenses, or reasonable costs required to resume or complete the project.

10. Cancellation and Refunds

10.1 Once work has commenced, payments relating to work already performed, resources already committed, or third-party expenses incurred are generally non-refundable.

10.2 If the Client cancels a project after commencement, Lumenoid Studios may calculate the amount payable based on:

Work completed;
Time spent;
Resources allocated;
Milestones completed;
Third-party expenses;
Software or licenses purchased;
Infrastructure costs;
Creative work completed;
Development work completed; and
Other reasonable project commitments.

10.3 Any refundable amount, if applicable, shall be determined after deducting applicable amounts owed to Lumenoid Studios.

10.4 A Client's change of mind, business strategy, internal disagreement, lack of use, failure to launch, or decision not to continue does not automatically create a right to a refund.

11. Project Abandonment

If the Client stops communicating, fails to provide required materials, fails to make payments, or otherwise leaves a project inactive for an extended period, Lumenoid Studios may classify the project as abandoned or inactive.

Reactivation may require:

Payment of outstanding invoices;
Payment of applicable reactivation charges;
A new quotation;
Revised scope;
Revised timeline;
Updated technical requirements; or
Fresh development work.

12. Design and Revision Policy

12.1 The number of revisions included in a project shall be determined by the quotation or proposal.

12.2 A revision means a reasonable modification to an existing concept or deliverable.

12.3 A complete change of direction, redesign, new concept, new functionality, or substantial modification may be considered new work.

12.4 Excessive revisions may result in additional charges.

12.5 Client approval of a design or creative constitutes acceptance of that stage of work.

13. Website Development

13.1 Website development shall be performed according to the agreed scope.

13.2 Website functionality depends on the selected technology, hosting environment, third-party services, plugins, APIs, browsers, devices, operating systems, and other external factors.

13.3 Lumenoid Studios does not guarantee that a website will function identically across every device, browser, operating system, screen size, network condition, plugin combination, or third-party environment.

13.4 Unless specifically included, the following may be excluded or separately chargeable:

Premium themes
Premium plugins
Paid APIs
Hosting
Domains
SSL certificates
Email services
Payment gateway charges
SMS/WhatsApp charges
Third-party software
Stock images
Stock video
Licensed fonts
External subscriptions
Custom integrations
Third-party development.

14. Website Security and "Hackproof" Limitations

Lumenoid Studios may implement reasonable security measures appropriate to the project and agreed scope.

However: no website, application, server, database, API, cloud system, software product or digital service can be guaranteed to be completely "hackproof", "unhackable" or 100% secure.

Cybersecurity threats continuously evolve and may originate from vulnerabilities in:

Third-party software;
Plugins;
Themes;
APIs;
Hosting providers;
Servers;
Operating systems;
Browsers;
Infrastructure;
Client devices;
Passwords;
User accounts;
External integrations;
Human error; or
Previously unknown vulnerabilities.

Lumenoid Studios will make reasonable efforts to implement security practices within the agreed scope, but does not provide an absolute guarantee against hacking, malware, ransomware, data theft, unauthorized access, DDoS attacks, exploits, zero-day vulnerabilities, credential compromise, or other cybersecurity incidents.

15. Hosting, Domain and Infrastructure

15.1 Hosting and domain services may be provided directly by Lumenoid Studios or through third-party providers.

15.2 Third-party hosting providers, registrars, cloud providers, CDNs, APIs, email providers, and infrastructure providers operate independently of Lumenoid Studios.

15.3 Lumenoid Studios cannot guarantee uninterrupted availability of third-party infrastructure.

15.4 Hosting outages, DNS issues, server failures, maintenance, suspension, account issues, bandwidth limitations, resource limitations, or third-party failures may affect website availability.

15.5 Domain renewal is ultimately the Client's responsibility unless expressly included in an active service arrangement.

16. Backups and Data Loss

Lumenoid Studios may implement backups where included in the applicable service.

However, no backup system can guarantee recovery of every file or every version under every circumstance.

The Client remains responsible for maintaining appropriate independent copies of important business, financial, customer, legal, and other critical information unless a specific backup and disaster-recovery service has been contracted.

Lumenoid Studios shall not be liable for data loss caused by circumstances beyond its reasonable control, including third-party infrastructure failure, compromised credentials, malware, accidental deletion, hardware failure, software failure, client actions, or unforeseen technical incidents, subject to applicable law.

17. Bugs, Errors and Feature Requests

17.1 A bug means a failure of an agreed feature to perform substantially according to the approved specification.

17.2 A feature request means a new function, modification, enhancement, redesign, or change that was not part of the original agreed scope.

17.3 Bug fixes within the agreed scope may be addressed according to the applicable support or warranty period.

17.4 New features and enhancements may be separately chargeable.

17.5 Third-party plugin, API, hosting, browser, operating-system, or platform changes may require additional work.

18. SEO Services

Lumenoid Studios may provide SEO services including:

Technical SEO
On-page SEO
Keyword research
Content optimization
Local SEO
Google Business Profile optimization
Citation work
Backlink development
Website optimization
Search Console-related work
Analytics
Content strategy
Other agreed SEO activities.

SEO is an ongoing process affected by search engine algorithms, competitors, website quality, industry conditions, content, backlinks, technical factors, user behaviour, location, search intent, and numerous factors outside the control of Lumenoid Studios.

No Guaranteed SEO Results

Lumenoid Studios does not guarantee:

#1 Google ranking;
Any particular Google ranking;
A particular Google Maps position;
A particular Google Business Profile position;
Specific traffic levels;
Specific organic leads;
Specific calls;
Specific enquiries;
Specific revenue;
Specific conversions;
A specific number of keywords ranking;
A specific timeframe for ranking improvements.

SEO activities are performed with the objective of improving search visibility and organic performance, but results cannot be guaranteed.

19. Google Business Profile and Local SEO

Lumenoid Studios may assist with Google Business Profile and local SEO activities.

However, Google controls its own ranking systems, policies, verification procedures, suspension systems, Maps results, review systems, and algorithms.

Lumenoid Studios cannot guarantee:

Verification approval;
Permanent listing availability;
Specific Maps ranking;
Specific local-pack placement;
Review growth;
Removal of legitimate negative reviews;
Search visibility;
Traffic;
Calls;
Directions;
Leads;
Sales.

Any suspension, algorithm change, policy change, verification issue, review-related issue, or platform decision made by Google is outside the direct control of Lumenoid Studios.

Lumenoid Studios may provide social media strategy, content, design, video production, posting, optimization, advertising, community support, and related services.

Social media platforms are controlled by third-party companies and their algorithms, policies, moderation systems, advertising systems, and recommendation engines.

Lumenoid Studios does not guarantee:

Followers;
Likes;
Views;
Reach;
Shares;
Comments;
Engagement;
Virality;
Leads;
Sales;
Revenue;
Specific audience growth;
Specific content performance.

Creative content may be designed with the intention of maximizing engagement and performance, but actual performance depends on numerous factors outside Lumenoid Studios' control.

21. Digital Advertising

Lumenoid Studios may manage advertising campaigns on platforms including Google, Meta, Instagram, Facebook, YouTube, and other advertising platforms.

Advertising results may vary due to:

Competition;
Auction conditions;
Budget;
Targeting;
Creative quality;
Audience behaviour;
Platform algorithms;
Platform policies;
Account history;
Landing-page performance;
Market conditions;
Product or service demand;
Client sales processes;
Seasonality;
External events.

Lumenoid Studios does not guarantee:

A particular number of leads;
Sales;
Calls;
Messages;
Clicks;
Impressions;
Conversions;
Cost per lead;
Revenue;
Return on ad spend (ROAS);
Profit;
Customer acquisition cost.

Advertising budgets paid to platforms are separate from Lumenoid Studios' service fees unless expressly stated otherwise.

22. Content and Creative Performance

Terms such as "high-performing", "engaging", "viral", "optimized", "conversion-focused", "premium", "high-quality" and "attention-grabbing" describe the intended creative or marketing objective and do not constitute guarantees of actual performance.

Actual audience response is outside the complete control of Lumenoid Studios.

23. AI-Generated and AI-Assisted Content

Lumenoid Studios may use artificial intelligence tools in the creation, editing, enhancement, ideation, generation, automation, or processing of content.

AI-generated or AI-assisted outputs may contain:

Inaccuracies;
Visual inconsistencies;
Text errors;
Unexpected results;
Similarities to existing material;
Distortions;
Technical artifacts;
Incorrect information.

Lumenoid Studios may use reasonable review and editing processes, but does not guarantee that every AI-generated output will be completely error-free or unique.

Where Client-owned images, faces, voices, trademarks, likenesses, or other identifiable materials are supplied, the Client represents that it has the necessary rights and permissions for their use.

24. Intellectual Property and Source Files

24.1 Ownership and licensing of deliverables shall be determined by the applicable quotation or agreement.

24.2 Unless otherwise agreed, Lumenoid Studios retains ownership of its pre-existing:

Code;
Frameworks;
Libraries;
Templates;
Components;
Design systems;
Processes;
Tools;
Scripts;
Internal systems;
Methodologies;
Know-how;
Reusable assets.

24.3 Client-specific deliverables may be transferred or licensed according to the agreed commercial terms.

24.4 Source code, editable design files, project files, administrative credentials, or other transferable materials may be released only after all applicable payments have been received in full, unless otherwise agreed in writing.

24.5 Payment for a service does not automatically transfer ownership of Lumenoid Studios' pre-existing intellectual property or reusable technology.

25. Third-Party Services

Lumenoid Studios may use or integrate third-party services, including:

Google;
Meta;
WordPress;
WooCommerce;
Shopify;
Cloud providers;
Hosting providers;
Payment gateways;
APIs;
Plugins;
Themes;
SaaS platforms;
Analytics systems;
AI services;
Email services;
Messaging services;
Other third-party technologies.

Third-party services are subject to their own terms, pricing, policies, availability, technical limitations, and changes.

Lumenoid Studios shall not be responsible for changes, suspension, discontinuation, pricing changes, policy changes, outages, vulnerabilities, or failures originating from third-party providers.

26. Data, Privacy and Client Responsibility

The Client is responsible for ensuring that the information, data, content, customer information, personal information, payment information, medical information, financial information, or other data supplied to Lumenoid Studios may lawfully be collected, processed, stored, transferred, and used for the agreed purpose.

Where a project involves regulated, sensitive, personal, financial, medical, educational, or other protected information, the Client remains responsible for identifying and fulfilling its applicable legal and regulatory obligations unless specific compliance services have been separately contracted.

Lumenoid Studios does not provide legal advice merely by developing or configuring software.

27. Legal and Regulatory Compliance

Unless expressly included in the scope, Lumenoid Studios does not guarantee that a website, software application, marketing campaign, advertisement, content item, privacy policy, terms page, cookie implementation, accessibility implementation, or other deliverable satisfies every law, regulation, industry standard, or jurisdictional requirement applicable to the Client.

The Client remains responsible for obtaining appropriate legal, tax, regulatory, financial, medical, or other professional advice where required.

28. Delivery and Acceptance

28.1 A deliverable shall be considered accepted when:

The Client provides written approval;
The Client begins using the deliverable commercially;
The Client publishes or launches the deliverable;
The Client fails to raise a material issue within a reasonable review period; or
The Client otherwise confirms acceptance.

28.2 Minor issues that do not materially prevent use of the deliverable shall not automatically constitute rejection of the entire project.

28.3 Acceptance does not eliminate payment obligations.

29. Project Timelines

Any timeline provided by Lumenoid Studios is an estimate unless expressly stated as a fixed contractual deadline.

Timelines may be affected by:

Client delays;
Payment delays;
Content delays;
Approval delays;
Third-party services;
Technical issues;
Scope changes;
Additional revisions;
Hosting issues;
API changes;
Platform changes;
Force majeure events.

Lumenoid Studios shall not be responsible for reasonable delays arising from circumstances outside its control.

30. Change Requests

Any request that materially changes the approved scope may require:

Additional payment;
Additional development time;
Revised delivery dates;
Revised specifications;
A new quotation; or
A separate project.

Lumenoid Studios is not required to perform additional work without appropriate approval.

31. Confidentiality

Each party agrees to use reasonable care in protecting confidential information received from the other party.

Confidential information may include:

Business information;
Credentials;
Strategies;
Technical information;
Customer information;
Pricing;
Source code;
Internal documents;
Commercial information.

Confidentiality obligations shall not apply to information that:

Is publicly available;
Was already lawfully known;
Is independently developed;
Is received lawfully from another source; or
Must be disclosed by law or legal authority.

32. Credentials and Account Access

The Client is responsible for providing accurate credentials and access where required.

The Client should not provide unnecessary credentials or access.

Lumenoid Studios may request administrative access where reasonably necessary to perform contracted work.

The Client remains responsible for maintaining appropriate ownership and recovery access to its business accounts unless account management is expressly included in the service.

33. Portfolio and Marketing Rights

Unless otherwise agreed in writing, Lumenoid Studios may display completed work in its portfolio, website, presentations, social media, proposals, case studies, and marketing materials.

Where confidentiality has been specifically agreed, Lumenoid Studios will respect those confidentiality obligations.

34. Client Content and Third-Party Claims

The Client represents that it has the necessary rights, licenses, permissions, and authority to provide content, images, videos, logos, music, fonts, trademarks, customer information, databases, and other materials supplied to Lumenoid Studios.

The Client shall be responsible for claims arising from unauthorized or unlawful Client-provided material, subject to applicable law.

35. Indemnification

To the extent permitted by applicable law, the Client agrees to indemnify and hold Lumenoid Studios and its personnel harmless from claims, losses, damages, liabilities, costs, or expenses arising from:

Unlawful Client content;
Client's misuse of the service;
Violation of third-party rights by Client-provided material;
Unauthorized use of intellectual property;
Client's violation of applicable law;
Client's business operations;
Client's products or services;
Client instructions or actions;
Data supplied by the Client where the Client lacked the required rights or permissions.

36. No Guarantee of Business Results

Lumenoid Studios provides technology, creative, marketing, advertising, design, development, and related services.

Unless expressly guaranteed in a separate written agreement, Lumenoid Studios does not guarantee:

Business growth;
Profit;
Revenue;
Sales;
Leads;
Customers;
Followers;
Market share;
Search rankings;
Advertising ROI;
ROAS;
Conversion rates;
Viral content;
Business success.

The Client's commercial results depend on numerous factors outside the control of Lumenoid Studios.

37. Suspension or Termination

Lumenoid Studios may suspend or terminate services where reasonably necessary due to:

Non-payment;
Illegal activity;
Abuse;
Fraud;
Security risks;
Repeated violation of these Terms;
Misuse of services;
Third-party platform restrictions;
Material breach of an agreement.

Upon termination, outstanding amounts for work performed and expenses incurred shall remain payable.

38. Force Majeure

Lumenoid Studios shall not be responsible for failure or delay caused by circumstances beyond its reasonable control, including:

Natural disasters;
Fire;
Flood;
War;
Civil unrest;
Government action;
Internet outages;
Major infrastructure failure;
Cyberattacks;
Cloud provider failure;
Hosting provider failure;
Platform outages;
Third-party service failure;
Power outages;
Telecommunications failure;
Epidemics or pandemics;
Labour disruptions;
Other extraordinary circumstances.

39. Limitation of Liability

To the maximum extent permitted by applicable law, Lumenoid Studios shall not be liable for indirect, incidental, consequential, special, exemplary, punitive, or loss-of-profit damages arising from the use of its services.

This may include, where legally permissible:

Loss of revenue;
Loss of profits;
Loss of customers;
Loss of business opportunity;
Loss of data;
Loss of reputation;
Loss of expected savings;
Business interruption.

To the extent permitted by applicable law, Lumenoid Studios' aggregate liability arising from a particular project or service shall not exceed the amount actually paid to Lumenoid Studios for that particular service or project during the applicable period.

Nothing in these Terms shall exclude liability that cannot lawfully be excluded or limited under applicable law.

40. Client Business Decisions

The Client remains responsible for decisions concerning:

Pricing;
Products;
Services;
Business strategy;
Advertising budgets;
Marketing decisions;
Customer relationships;
Financial decisions;
Legal compliance;
Regulatory compliance;
Business operations.

Recommendations provided by Lumenoid Studios are intended as professional or technical recommendations and do not constitute financial, legal, medical, tax, or other regulated professional advice unless expressly stated.

41. Non-Solicitation and Subcontracting

Lumenoid Studios may use employees, freelancers, contractors, consultants, vendors, or subcontractors to perform portions of a project.

The Client agrees not to knowingly circumvent Lumenoid Studios to directly engage personnel introduced or assigned by Lumenoid Studios for substantially similar work during the project and for a reasonable period thereafter, subject to applicable law.

42. Website Content and Availability

Lumenoid Studios attempts to keep the information on its website accurate and current.

However, we do not guarantee that all website content will always be complete, accurate, current, error-free or continuously available.

Services, prices, packages, technologies, examples, portfolios, features, and other website information may change without prior notice.

43. Prohibited Use

Users shall not use the Lumenoid Studios website or services for unlawful purposes or in ways that may:

Violate applicable law;
Infringe intellectual property rights;
Attempt unauthorized access;
Distribute malware;
Conduct fraud;
Abuse systems;
Harass personnel;
Interfere with website operation;
Attempt to compromise security;
Conduct activities prohibited by third-party platforms.

44. External Links

The Lumenoid Studios website may contain links to third-party websites.

Lumenoid Studios does not control those websites and is not responsible for their content, availability, security, privacy practices, or policies.

Visiting third-party websites is done at the user's own discretion.

45. Testimonials and Case Studies

Where permitted, Lumenoid Studios may display Client names, logos, testimonials, project screenshots, results, or case-study information for promotional purposes.

Where a Client has an express written confidentiality agreement restricting such use, Lumenoid Studios shall comply with the applicable agreement.

46. Modification of Terms

Lumenoid Studios may update these Terms & Conditions from time to time.

The updated version shall be published on this website with a revised "Last Updated" date.

Continued use of the website or services after an update may constitute acceptance of the updated Terms, subject to applicable law.

47. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue to remain in effect to the maximum extent permitted by law.

48. Waiver

Failure by Lumenoid Studios to enforce any provision of these Terms at any particular time shall not constitute a permanent waiver of that provision or any other provision.

49. Assignment

The Client may not transfer or assign its rights or obligations under these Terms without the prior written consent of Lumenoid Studios, except where such restriction is prohibited by applicable law.

Lumenoid Studios may assign or transfer its rights or obligations where reasonably necessary for business restructuring, merger, acquisition, reorganization, or transfer of the relevant business or service.

50. Entire Agreement

These Terms, together with applicable quotations, proposals, invoices, statements of work, service agreements, and written approvals, constitute the agreement governing the relevant services.

Where a specific written agreement expressly modifies these Terms, the specific written agreement shall prevail to the extent of the conflict.

51. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

52. Jurisdiction

Subject to applicable law, disputes arising from or relating to these Terms, services, quotations, invoices, projects, or agreements with Lumenoid Studios shall be subject to the jurisdiction of the competent courts and judicial authorities at Guwahati, Assam.

Where jurisdiction is applicable, the Gauhati High Court at Guwahati, Assam shall have jurisdiction in matters falling within its lawful jurisdiction.

Nothing in this clause shall prevent Lumenoid Studios from seeking appropriate interim, injunctive, recovery, protective, or other lawful relief before any court or authority having competent jurisdiction.

53. Electronic Communication

The Client agrees that communications made through email, messaging platforms, project management systems, electronic invoices, digital approvals, and other electronic means may constitute valid business communications and records, subject to applicable law.

54. No Employment, Partnership or Agency

Engagement of Lumenoid Studios does not create an employment relationship, partnership, joint venture, franchise, or agency relationship between Lumenoid Studios and the Client unless expressly agreed in writing.

55. Survival

Provisions concerning payment obligations, intellectual property, confidentiality, liability, indemnification, dispute resolution, jurisdiction, and other provisions that by their nature should survive termination shall continue after termination or completion of the relevant service.

56. Contact

For questions regarding these Terms & Conditions or Lumenoid Studios services, please contact:

Lumenoid Studios, Guwahati, Assam, India

Email: info@lumenoidstudios.com · Phone / WhatsApp: +91 70020 54954 · Website: lumenoidstudios.com

57. Final Acknowledgement

By using the Lumenoid Studios website, requesting a quotation, approving a proposal, making a payment, providing project instructions, or engaging Lumenoid Studios for any service, the Client acknowledges that:

They have read these Terms & Conditions;
They understand the scope and limitations of the services;
They understand that digital marketing and technology services cannot guarantee specific business outcomes;
They understand that cybersecurity cannot be guaranteed to be 100% secure;
They understand that third-party platforms and technologies are outside the complete control of Lumenoid Studios;
They understand the payment and project suspension provisions;
They understand that prolonged project inactivity may result in additional reactivation or redevelopment charges;
They understand that previously completed work may require updating or fresh development after prolonged inactivity;
They agree to comply with these Terms & Conditions.

Lumenoid Studios reserves the right to protect its time, resources, intellectual property, personnel, infrastructure, and commercial interests while delivering services to Clients.

Fees, Commitments and Payment Obligations — always honoured, always protected.