Business automation for small businesses involves connecting everyday tools like websites, forms, messaging apps, and spreadsheets so routine tasks happen automatically instead of manually. For local businesses, this often means automating enquiry handling, lead notifications, data storage, and follow-ups. Instead of copying information from forms into WhatsApp, Google Sheets, or email, automation ensures data flows instantly and accurately. The goal is not complex software, but smoother daily operations with fewer errors and less wasted time.